Privacy Policy

1. Information We Collect

We may collect the following information when you use our website or services:

Account Information

• Full name
• Email address
• Business name
• Phone number (if provided)

Website Project Information

• Business details
• Industry
• Website preferences
• Design selections
• Domain name requests
• Website content you submit
• Images, logos, and documents you upload

Billing Information

Payments are securely processed by Stripe.

WebsitesEngine does not store your full credit card number or payment information on our servers.

We may store billing-related information such as:

• Subscription status
• Payment dates
• Invoice references
• Stripe customer identifiers

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Build and host your website
• Register or manage domain names
• Process subscription payments
• Provide customer support
• Respond to maintenance requests
• Improve our services
• Prevent fraud and abuse
• Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve website performance
• Enhance security

You can disable cookies through your browser settings, although some features of the website may not function correctly.

4. Third-Party Services

We work with trusted third-party providers to operate our services.

These may include:

• Stripe (payment processing)
• Namecheap (domain registration)
• Hosting providers
• Email service providers
• Analytics providers (if enabled)

These providers receive only the information necessary to perform their services and are responsible for protecting that information under their own privacy policies.

5. Domain Registration

If you request a domain registration through WebsitesEngine, the information required to register the domain may be shared with the applicable domain registrar as required to complete the registration.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where practical.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your data
• Withdraw consent where applicable

Some requests may be limited where we are legally required to retain certain records.

9. Children's Privacy

Our services are intended for business and professional use and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be processed or stored in countries other than your own where our service providers operate.

By using our services, you consent to such transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the Effective Date at the top of this page.

Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us using the contact information available on our website.